I. PROCEDURE
The General Manager will be responsible for keeping the Property Owners informed of operations, emergencies and amenities status at Big Canoe.
New Property Owners: Within 90 days of purchase, the POA will provide a letter to all new
property owners that gives the property owner a web link for the following documents on the
POA web site:
• Big Canoe POA Declaration,
• Covenants & Restrictions,
• Rules and Regulations, and
• AECC guidelines.
The letter can be provided either via U.S. mail (Certified Return Receipt) or e-mail. The POA will
maintain documentation of the transmittal by filing the proof of receipt in the property owners
lot file maintained by the Accounting staff.
• For transmittals done via US Mail, the documentation will include the receipt from the initial
mailing and the return receipt from the post office once the information has been delivered.
• For transmittals via email a copy of the acknowledgment of receipt.
• The POA will hold a New Homeowner Orientation meeting quarterly
Public Notices: The General Manager will be responsible for maintaining a list of all areas where notices, advertisements and other communications may be posted or otherwise displayed and which organizations or individuals may use them. Criteria for publicizing group or organization activities will be maintained.
Other Big Canoe Organizations: The POA Board expects the Staff to handle business communication with Big Canoe clubs and organizations. The Staff will involve the Board
where policy
and direction changes may be recommended. Board members who receive requests directly from organizations should refer them to the General Manager. Any interaction between a
Board member(s) and organization members that contains a suggestion or specific threat of
lawsuit against the POA must be reported immediately to the General Manager or CFO to assure proper legal and insurance follow up.
II. RESPONSIBILITIES
General Manager and POA staff. The General Manager shall designate a person to be responsible for this procedure.
III. SCOPE
This procedure covers communications with all property owners
IV. DEFINITIONS
V. RELATED POLICIES OR DOCUMENTS
I. PROCEDURE
The primary conduit for communications between the Board and the Developer is the developer representative on the Board of Directors. Operational communications are done directly between the POA Staff and the Developer Staff.
II. RESPONSIBILITIES
POA Board and General Manager
III. SCOPE
This policy covers communications between the POA Board, Staff and the Developer.
IV. DEFINITIONS
Developer: Big Canoe Company
V. RELATED POLICIES OR DOCUMENTS
I. PROCEDURE
All business communications between the Board of Directors and the Senior Management and
Staff of the POA will be done through the General Manager. The General Manager may approve
direct Board Member interaction with the Management Staff for a specific scope of work.
II. RESPONSIBILITIES
POA Board and General Manager
III. SCOPE
This policy covers communications between POA Board and POA Management and Staff
IV. DEFINITIONS
V. RELATED POLICIES OR DOCUMENTS
